Privacy policy

Introduction

As we are faced with the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. This is why we are committed to respecting the confidentiality of the personal information that we collect.

Collection of personal information

  • First and last name
  • Company / educational institution name
  • Address
  • Postal code
  • Email address
  • Telephone / fax number
  • Credit card number
  • Gender / sex
  • Religion
  • Education / training
  • Profession
  • Body measurements and physical description

The personal information we collect is collected through forms and through the interactivity established between you and our website. We also use, as indicated in the next section, cookies and/or logs to gather information about you.

Form and interaction

Your personal information is collected through a form, namely:

  • Forms on our website
  • Order forms

We use the information thus collected for the following purposes:

  • Order tracking
  • Information/promotional offers
  • Statistics
  • Contact
  • Website management (presentation, organization)

Your information is also collected through the interactivity that may be established between you and our website, as follows:

  • Comments
  • Correspondences

We use the information thus collected for the following purposes:

  • Information or for promotional offers
  • Contact
  • Statistics
  • Website management (presentation, organization)

LOG FILES AND COOKIES

We collect certain information through log files and cookies. This mainly concerns the following information:

  • IP address
  • Operating system
  • Pages visited and requests
  • Time and day of connection

The use of such files allows us:

  • Improved service and personalized welcome
  • Personalized consumption profile
  • Tracking control
  • Statistical

Toges Grand Maître Inc. will not to sell the personal information collected to third parties. Users can choose to configure their web browser to refuse cookies or to alert them when cookies are sent. If they do, some parts of the website may not function properly.

Right of opposition and withdrawal

We are committed to offering you a right of objection and withdrawal with respect to your personal information.

The right to object is understood as the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned during collection.

The right of withdrawal is understood as being the possibility offered to Internet users to request that their personal information no longer appear, for example, in a mailing list.

In order to exercise these rights, you can contact:
Adress: 522 King Street East, Sherbrooke (Quebec) J1G 1B5
E-mail: info@togesgrandmaitre.com
Telephone: 819-564-8414 or 1-800-654-2323
Fax: 819-564-7391

Access rights

We are committed to recognizing a right of access and rectification to data subjects wishing to consult, modify or even delete information concerning them.

In order to exercise these rights, you can contact:
Adress: 522 King Street East, Sherbrooke (Quebec) J1G 1B5
E-mail: info@togesgrandmaitre.com
Telephone: 819-564-8414 or 1-800-654-2323
Fax: 819-564-7391

Security

The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information.

To ensure the security of your personal information, we use the following measures:

  • Access management - authorized person
  • Access management - data subject
  • Computer backup
  • Login password

We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, there is always some risk involved when using the Internet to transmit personal information.

Legislation

We are committed to respecting the legislative provisions set out in:

  • PIPEDA - Personal Information Protection and Electronic Documents Act (Private Sector)
  • Privacy Act (Public Sector) - Developed jointly by the CICA and the American Institute of Certified Public Accountants (AICPA), the PPRPs provide a proven and comprehensive framework based on fair practices for dealing with Internationally Recognized Information, which aims to help organizations manage privacy risks.